It's been said that success
has a thousand fathers, but failure is an orphan. What a shame.
Mistakes, setbacks and
misfortunes are unavoidable, and unfortunately, "stuff" happens
to everyone. So why don't we take credit for our failures, as well
as our triumphs?
Failure can often make us stronger, teach us valuable lessons
and create a benchmark for the future. Failure casts a bright light
onto our character, revealing our strengths as well as our weaknesses.
And of course, the way we deal with failure often tells us more
about ourselves than the failure itself.
When we try to hide our failures, we not only deprive ourselves
of a learning experience, we rob others of the lessons they could
have learned from our example.
Mistakes Were Made
It's funny how people deal with failure. Here are a few of the
failure-denial tactics currently in vogue:
1.
Shift the blame. Politicians are experts at blaming others for their mistakes.
Rather than asking, "Where can we go from
here?" or "What did our failure teach us?" they'll
point their fingers in every direction but the nearest mirror.
2. Insult the victim. This is a technique perfected by Bobby Knight,
the anger-challenged basketball coach. His typical non-apology
after a hurtful tirade: "I'm sorry I got angry, but some people
are just too stupid to know that I'm always right."
3. Throw a bone. If the mistake is too obvious to avoid detection,
you can feign accountability with the hollow admission that "mistakes
were made," without ever admitting that you were the one who
made the mistake in the first place.
The irony is, there's so much good that can come from admitting
mistakes quickly and accepting ownership when things go wrong.
For example, it took more than 15 years for Pete Rose to finally
admit that he bet on baseball -- something everyone knew he did
anyway. Had he come clean in the first place, he'd be in the Baseball
Hall of Fame, not banished for life.
Super-Sized Accountability
Even a setback caused by forces outside our control -- a flood,
a hurricane, a recession, a frivolous lawsuit, whatever -- can
provide us with a golden opportunity to learn or move forward.
Years ago, I had the good fortune to work with Frank Guiterrez,
Vice President of a medical equipment company. After a round of
interviews with several of my candidates, Frank and I grabbed a
bite to eat.
Frank was intrigued by the fact that I had failed in an earlier
career but had found success as a recruiter. He went on to tell
me, matter-of-factly, about his capture and subsequent torture
in his native Cuba following the Bay of Pigs invasion in 1961.
A member of the CIA-backed armed opposition to Fidel Castro, Frank
was released after two years in a prison camp and found asylum
in Miami. Arriving with one dollar in his pocket, Frank spent the
first night in his adopted country, hunkered down with a candle,
a newspaper and a Spanish-English dictionary.
Through years of struggle and a succession of menial jobs, Frank
not only put himself though engineering school (earning both a
bachelor's and a master's degree), he had risen to a high-level
position with a cutting-edge company in California.
"Do you know what kept me motivated during all those difficult
years?" asked Frank.
"Please tell me," I
said.
"It was a little book by a concentration camp survivor," said
Frank, "written by a psychologist named Viktor Frankl.
"Frankl spent more
than two years in a labor camp, under unimaginably cruel conditions.
And he became immensely curious
as to why some prisoners managed to live while others died.
"He finally concluded
that no matter what happens to a person -- torture, forced labor,
starvation -- no one can rob the person
of his thoughts, or his attitude towards his situation.
"Frankl found that
those prisoners who believed they were crushed, eventually were.
And those -- like himself -- who were
determined to live, did."
After our meal, we walked to the parking lot and shook hands.
I made several placements with Frank, and after several years we
lost touch. But I still think about him often and feel sad there
aren't more Franks -- and more Frankls -- out there. Our world
would sure be a better place if there were.
(Suggested
reading: "Man's Search for Meaning," by
Viktor E. Frankl)
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